Terms & Conditions
Your access to and use of www.kocombatacademy.com and www.koboxinggym.com including the content, information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials published on the Site and the Services is governed by the following general terms and conditions, the Privacy Policy and any additional terms and conditions referred to below or published on the Site. The Sites are owned by KO London LTD. KO London LTD and any of their contractors, affiliates and partners involved in providing the Sites or the Services are referred to in this User Agreement as «we», «us» or «our». You are referred to in this User Agreement as «you» or a «User». Please read the User Agreement carefully. If you have any queries regarding the User Agreement please email us at info@kocombatacademy.com. KO London LTD reserves the right to make changes to the KO Combat Academy/ The Arches Boxing sites or the terms and conditions at any time. If you do not agree to these terms and conditions then do not register or use the Services and the Site.
1. Data Protection
2. Use of the Website
3. Placing an Order
4. Accuracy of Information
5. Delivery
6. Returns & Cancellations
7. Liability & Indemnity
8. Intellectual Property
9. Links
10. Governing Law
11. Your Concerns, Complaints & Notices
12. Entire Agreement
13. Contact
14. Shipping and Delivery
1. DATA PROTECTION
1.1 We will not pass on your personal details to other companies for marketing purposes. We will keep a record of your contact details primarily to fulfil any order that you place and to exchange communications with you about your orders if necessary. With your permission we may also send you news of offers and promotions run or related to KO Combat Academy/ The Arches Boxing. KO London LTD comply fully to GDPR 2018 regulations
1.2 For further information see our privacy policy.
2. USE OF THE WEBSITE
2.1 By viewing the Site or registering as a Registered User you will be deemed to have accepted the User Agreement insofar as it applies to such use. If you do not accept the same, you must immediately stop using the Site.
2.2 By placing an order for products through the Site as an individual, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
2.3 By placing an order for products through the Site as a business entity, you warrant and represent that you have the authority to legally bind that entity.
2.4 You warrant that all data provided by you on the Site is honest, truthful and accurate.
2.5 These terms shall remain in effect after you cease to use the Site and/or termination of the User Agreement
2.6 We may at our option terminate or restrict your access to the Site or some or all of the Services without prior notice to you in the following circumstances: 3 (a) where we consider (in our sole discretion) that you are abusing the Site, the Services or other members or Users or where you are acting in breach of the User Agreement; (b) where there is a regulatory or statutory change limiting the ability to provide access to the Site or the Services; or (c) where there is an event beyond our reasonable control preventing us from providing access to the Site or the Services.
2.7 We will not be liable or responsible for any delay or failure to perform our obligations under the User Agreement that is caused by events outside of our reasonable control.
3. PLACING AN ORDER
3.1 When you place an order to purchase a product from the Site, we will send you an e-mail confirming receipt of your order and containing the details of your order. This order acknowledgement email is not an acceptance of the order by us and does not guarantee the fulfilment of the order.
3.2 If there are any problems or difficulties with your order at this stage then a member of the team will contact you to explain the issue and seek a resolution.
3.3 All goods are supplied subject to availability.
3.4 No contract of sale of any product will subsist between you and us until the product(s) ordered have been dispatched. We will send a confirmation email when the goods have left us. This confirmation email constitutes an acceptance by us of your offer to buy goods.
3.5 We may decline to supply the products to you without giving any reason. We are entitled to withdraw from any contract in cases of errors of errors or inaccuracies regarding the information appearing on the website or in the order.
4. ACCURACY OF INFORMATION
4.1 We seek to ensure that all information, including prices, on the site is accurate. However, errors and discrepancies can occur. If we discover any errors in the price of goods, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or to cancel the order. If we are unsuccessful in contacting you then we will consider the order cancelled and you will receive a full refund.
4.2 All prices include UK Value Added Tax (VAT) where applicable.
5. DELIVERY
5.1 Goods will be sent to the address provided by you online as the delivery address and included in the order acknowledgment email. Deliveries will be dispatched only after payment has cleared.
5.2 Estimated timescales for deliveries may be found in the shipping information section. We make every effort to deliver to these timescales but delays can occur for a variety of reasons. We shall be under no liability for any delay or failure to deliver products within estimated timescales.
5.3 Risk of loss and damage passes to you on the date when the products are delivered to you.
5.4 On receipt of the products you must inspect the products and you will have been deemed to have accepted the products unless you notify us that you have cancelled the order and / or you return the products in accordance with the terms of the ‘returns and cancellations’ section below. Your statutory rights are not affected.
6. RETURNS & CANCELLATIONS
6.1 For all products: We want you to be completely happy with any product purchased through the Site. You can return any unused product to us within 28 days of receiving it, and a refund or replacement will be issued to you within 28 days of receipt of the returned product. If you are not happy with your purchase, if it is defective, gets damaged in transit, or if it becomes faulty, please email us at info@kocombatacademy.com and we shall provide you with details on how to return it. If you order a product as a consumer and cancel your contract with us within seven working days beginning on the day after you receive the product, the cost of sending the product to you, but not your costs in returning it, will be refunded. If you return a product because it is defective, damaged in transit, incorrectly supplied or develops a fault, both the cost of sending the product to you and your costs in returning it will be refunded. In all other cases, you will need to cover the cost of returning the item. We strongly recommend you obtain proof of postage. We cannot accept responsibility for products lost in the post or damaged on their return journey. This does not affect your statutory rights.
6.2 In cases of faulty, damaged or wrongly supplied products you shall be responsible for the cost of returning products for refund or exchange. Where an item is being returned because it is faulty, damaged or has been incorrectly supplied then we will refund the cost of item, the original shipping cost for the item and the cost of the return postage (proof of cost is required). The products should be returned to the address shown below in the existing packaging in an unused and otherwise re-saleable condition. You must take reasonable care to ensure the products are not damaged whilst in your possession or in transit from you. We very strongly advise that you use a registered postal service. We will not accept responsibility for editions that are not delivered back to us or are damaged in transit to us. Items should be returned to: KO Gym, 186 Bancroft Road, London, E4 1ET, United Kingdom.
7. LIABILITY & INDEMNITY
7.1 Nothing in this User Agreement shall limit or exclude our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7.2 Although we will use reasonable endeavors to verify the accuracy of any information on the site we make no warranties whether express or implied in relation to its accuracy. The site is provided on an ‘as is’ and ‘as available’ basis and we make no representation or warranty of any kind expressed or implied regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free or viruses or bugs or represents the full functionality, accuracy and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information on the site.
7.3 Other than expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out in the ‘Returns & Cancellations’ section of these Terms & Conditions, any indemnities, warranties, terms and conditions (express or implied) are hereby excluded to the fullest extent permitted under applicable law.
7.4 We will not be liable, in contract, tort, pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic or fiscal losses; or loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
7.5 You agree fully to indemnify, defend and hold us, and our employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your account or personal information.
8. INTELLECTUAL PROPERTY
8.1 All content included on the Website, including but not limited to products, images, website design, text, graphics, the arrangement thereof, all software compilations and source code, are the copyright or other intellectual property of KO London LTD or of its content and technology providers. All rights reserved.
8.2 Personal permission is granted to registrants to electronically copy and to print hard copy portions of KO London LTD site for the sole purpose of facilitating the purchase of products from the site. Any other use of materials on www.kocombatacademy.com and www.koboxinggym.com sites, including reproduction for purposes other than those noted above, modification, distribution, or republication for commercial use or otherwise without the prior written permission of KO London LTD, is strictly prohibited.
8.3 If you wish to reproduce any content for any other purposes including print, press, online use or broadcasting, then please direct your requests to at info@kocombatacademy.
9. LINKS
9.1 You may link to our home page, provided that in each case you do so in a way that is fair and legal and does not damage our reputation or take advantage of it and provided also that any website or location to which you link complies in all respects with the User Agreement. Links to or from any other parts of the Site are not permitted without our prior written consent.
9.2 You must not: (a) establish a link in such a way as to suggest any form of association, approval or endorsement on the part of us without our prior written approval; (b) establish a link from any website or location that is not owned by you (or operated by a third party on your behalf) unless we have given our prior written consent; or (c) take any action, or allow any third party to take any action on your behalf, that would cause the appearance or presentation of the Site or the Services as seen by Users linking to the Site to be different from that seen by Users who access the Site by hand-entering the applicable URL into a generally commercially available non-customised browser. Without limitation to the foregoing, you must not frame any part of the Services on any other website.
9.3 If you wish to make any use of Content on the Site or if you wish to establish links other than as set out above, please address your request to at info@kocombatacademy.
9.4 We reserve the right to withdraw linking permission without notice at our sole discretion.
9.5 Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information and click-through transactions. We do not monitor those other sites or any of the resources provided by third parties and further we have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9.6 You should also be aware that the User Agreement does not govern your use of those other sites or resources and you should review the applicable terms and policies, including privacy and data gathering practices, of any third party sites to which you navigate from the Site or relating to any resources or applications you use or install from third party sites.
9.7 These terms shall remain in effect after you cease to use the Site and/or after termination of the User Agreement.
10. GOVERNING LAW
10.1 The User Agreement and any dispute or claim arising out of or in connection with them or their subject matter of formation (including non-contractual disputes or claims) shall be governed, construed and enforced in accordance with the laws of England and Wales. You and KO London LTD agree to submit to the non-exclusive jurisdiction of the English Courts.
10.2 We make no guarantees or promises that the materials on www.kocombatacademy.com and www.koboxinggym.com sites are appropriate for use in locations outside of the UK. If you choose to access this site from locations outside of the UK, you do so on your own initiative and are responsible for compliance with any local legislation.
11. YOUR CONCERNS, COMPLAINTS & NOTICES
11.1 If you have any concerns about Content which appears on the Site or complaints about or relating to the Site, the Services, or the products, please contact at info@kocombatacademy.
11.2 When using the Site you accept that any communications with us will be mainly electronic and you agree that such electronic communications will satisfy any legal requirement that such communications be in writing. Any notices to be given by either you or us pursuant to or in connection with the User Agreement shall be deemed sufficiently given by us to you when posted on the Site, forwarded by e-mail transmission in each case addressed to you at the e-mail address you have given to us in your application to become a Registered User, or such other email address as you may later provide to us, and when given by you to us at the following e-mail address at info@kocombatacademy. Notice will be deemed received and properly served immediately when posted on the Site, or 24 hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
12. ENTIRE AGREEMENT
12.1 These Terms, along with any additional rules or conditions referred to herein, constitute the entire agreement and understanding between you and KO London LTD as to your use of the www.kocombatacademy.com and www.koboxinggym.com websites, superseding all prior or contemporaneous communications and/or proposals. These Terms are severable, and in the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.
13. CONTACT
KO Gym London Registered address: Doshi & CO 6th Floor, AMP House, Dingwall Road, Croydon, CR0 2LX, United Kingdom Trading as KO Combat Academy and KO Boxing Gym, Trading address: 186 Bancroft Rd, London E1 4ET, United Kingdom E-mail: info@kocombatacademy.com
14 SHIPPING AND DELIVERY
Packages are usually despatched within 2 days after receipt of payment. Most parcels are shipped using DHL. Though, small and light parcels are shipped via the UK Post Office. Shipments via DHL are trackable and require a signature upon delivery. The cost of shipping includes all handling, packing and postage costs. The total shipping cost varies according to the weight and dimensions of the shipment. We will always seek to minimise the shipping costs whilst seeking to ensure that goods reach you undamaged. These are the approximate DHL transit times for parcels after the parcels have been collected from KO Gym LTD: UK 1 day Europe 1-2 days North America 2-3 days Australia & Asia 3-4 days Middle East & South America 3-4 days If a package has not arrived or products have arrived damaged in transit then please contact us immediately. We shall seek to resolve any issues as quickly as possible. From time to time we may include a promotional item or two in a shipment that we hope you will enjoy. These are sent with our compliments and at no shipping charge to you. We bear any additional shipping charge that these extra items incur. You only ever pay the shipping costs for the items that you order and pay for. International deliveries may be subject to customs processing and additional charges.
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